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Request for Proposal (RFP) Vendor Submission Instructions

The New Arena – Clayton County

Issued By: TRP NOW, Inc. (Venue Management Partner for Clayton County Public Schools)

Contact for All Submissions & Questions: Email: rfpresponses@trpnow.com

1. Scope of Request

TRP NOW, Inc. is soliciting comprehensive proposals for services related to the operation and management of The New Arena in Clayton County. Vendors may submit proposals for one or more of the following categories:

  • Security Services
  • Janitorial Services
  • IT Management & Network Services
  • Concession Stand Management, Special Event & VIP Suite Catering
  • Alcoholic Beverage Management & Operation
  • Point of Sale (POS) System
  • Medical/EMS Services
  • Full Digital Suite Management
  • Sponsorship Sales & Brand Integration Services
  • Brand Creative & Launch Assets

2. Key Dates and Timeline

Activity

Date

Time (EST)

RFP Submissions Open

Monday, October 20, 2025

2:00 PM

Site Visits

By Appointment only

Thursday, November 6, 2025

Friday, November 7, 2025

TBA

Deadline for Questions

Monday, November 10, 2025

5:00 PM

Response Submission Deadline

Wednesday, November 12, 2025

5:00 PM

Vendor Presentations

TBA

TBA

*Creative Digital & Sales    RFP’s

*Accelerated Deadlines;

Pay Close attention to specific RFP’s

*Times are noted on the Specific RFP’s

3. Submission Guidelines

All proposals must adhere to the following formatting and submission requirements to be considered.

A. Proposal Format

  1. Formatting: 12pt Times New Roman or Arial font, single-spaced, with 1-inch margins.
  2. Organization: The proposal must be clearly organized using the following structure:
    • Section 1: Executive Summary (1-2 pages)
    • Section 2: Company Profile & Experience (Relevant history, team structure, and references)
    • Section 3: Detailed Scope of Work (Specific plan for the service category you are bidding on)
    • Section 4: Proposed Pricing & Financials (Clear, itemized cost structure and required financial documentation)
    • Section 5: Technology & Innovation (How your solution utilizes modern technology and provides added value)

B. Submission Process

  1. Delivery: All proposals must be submitted electronically as a single PDF document.
  2. Email Address: Send the final proposal to rfpresponses@trpnow.com.
  3. Email Subject Line: The subject line must clearly state the vendor name and the service category being submitted.
    • Example: PROPOSAL: [Vendor Name] – Security Services
    • Example (for multiple services): PROPOSAL: [Vendor Name] – Janitorial Services & Security Services
  4. Confirmation: You will receive a confirmation email upon receipt of your proposal. If you do not receive confirmation within 24 hours of the deadline, please contact the submission email address immediately.

C. Questions and Clarifications

All questions regarding this RFP must be submitted in writing via email to rfpresponses@trpnow.com by the Questions Deadline. Answers to all submitted questions will be compiled and distributed to all interested vendors to ensure a fair and equal bidding environment.

4. Evaluation and Selection Process

Proposals will be evaluated based on the following criteria (but not limited to):

  1. Experience and Qualifications (Demonstrated success in relevant venues/markets).
  2. Proposed Methodology (Clarity and effectiveness of the plan to deliver the required service).
  3. Financial Competitiveness (Cost structure and long-term value).
  4. Vendor Presentation (Quality of the presentation given to the TRP NOW, Inc. selection committee, required for shortlisted vendors).
  5. Strength and Evaluation of References.

 

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